Behind the work.

Insights, advice, and what we've learned shipping for B2B companies, enterprise brands, and agencies.

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The website KPIs worth tracking, and the ones wasting your time
Making the Call

The website KPIs worth tracking, and the ones wasting your time

Most website KPIs measure activity, not outcomes. Here are the few that tell an established B2B company whether the site is actually working.

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Manufacturing website examples: what the good ones do differently
Before & After

Manufacturing website examples: what the good ones do differently

Manufacturing website examples worth learning from, and the specific decisions that separate the ones that win quotes from the ones that just look fine.

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Manufacturing lead generation that doesn't depend on the next trade show
Making the Call

Manufacturing lead generation that doesn't depend on the next trade show

Manufacturing lead generation usually means trade shows and referrals. Here's how to build a second source of leads that runs while you're on the floor.

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An industrial marketing strategy that starts with the website
Making the Call

An industrial marketing strategy that starts with the website

Most industrial marketing strategy fails at the same place: traffic arrives at a site that can't convert it. Here's the order that actually works.

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How to choose a web design company for a B2B website
Making the Call

How to choose a web design company for a B2B website

How to choose a web design company for a B2B site: the questions that matter, the red flags, and why the prettiest portfolio is the wrong filter.

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B2B website examples that get it right: what the best ones actually do
Before & After

B2B website examples that get it right: what the best ones actually do

B2B website examples worth learning from. Not a gallery of pretty sites, but the specific things the best ones do to turn a first-time visitor into a buyer.

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Professional services website design: what makes a buyer trust you
Teardowns

Professional services website design: what makes a buyer trust you

Professional services website design for firms whose credibility is the product. What makes a buyer trust the site, and what quietly loses them.

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How to increase your B2B website conversion rate without buying more traffic
Making the Call

How to increase your B2B website conversion rate without buying more traffic

How to increase your B2B website conversion rate: the changes that turn the visitors you already have into calls, without spending a dollar more on traffic.

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How to get your company cited by ChatGPT (and other AI assistants)
What's Changing

How to get your company cited by ChatGPT (and other AI assistants)

How to get cited by ChatGPT and other AI assistants: the concrete steps that make an AI read, trust, and recommend your company when a buyer asks.

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What is answer engine optimization (AEO), and why B2B companies can't ignore it
What's Changing

What is answer engine optimization (AEO), and why B2B companies can't ignore it

Answer engine optimization (AEO) is getting your company read and cited by AI answers, not just ranked links. What it is, and why B2B buyers make it matter.

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Why isn't my website showing up on Google? The real reasons for B2B companies
Making the Call

Why isn't my website showing up on Google? The real reasons for B2B companies

Why your website isn't showing up on Google, the real reasons an established B2B site stays invisible, and the order to fix them in.

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The B2B website launch checklist: what to check before you flip the switch
Before & After

The B2B website launch checklist: what to check before you flip the switch

A B2B website launch checklist for established companies. The pre-launch checks that decide whether a new site quietly wins work or quietly loses it.

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SEO for manufacturers: getting found when the referral isn't there
Making the Call

SEO for manufacturers: getting found when the referral isn't there

SEO for manufacturers isn't about traffic. It's being found by the specific buyers searching for what you make, and the AI they now ask.

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Your Google Business Profile is how buyers find you without a referral
What's Changing

Your Google Business Profile is how buyers find you without a referral

The buyers who don't have a referral find you through search. Here's how Google Business Profile optimization gets an industrial company found and chosen.

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Marketing for manufacturers that actually works starts with the website
Making the Call

Marketing for manufacturers that actually works starts with the website

Most marketing for manufacturers fails because it drives traffic to a website that can't convert it. Here's what to fix first, and why.

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The credibility signals a B2B buyer checks before they trust you
Your Buyers

The credibility signals a B2B buyer checks before they trust you

A first-time buyer decides whether your company is legit in seconds. Here are the website credibility signals they look for, and the ones most sites miss.

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What a B2B website actually costs, and what drives the number
Making the Call

What a B2B website actually costs, and what drives the number

"How much does a website cost" has no single answer. Here are the factors that actually move the number, so you can scope a B2B site with eyes open.

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How to make your website mobile-friendly, and why your buyers are already on their phones
Teardowns

How to make your website mobile-friendly, and why your buyers are already on their phones

A large share of your buyers check you on a phone, often from the shop floor. Here's how to make your website mobile-friendly and stop losing them.

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Will AI recommend your company? It depends on what your website says.
What's Changing

Will AI recommend your company? It depends on what your website says.

Buyers now ask AI to compare vendors, and it answers by reading your website. Here's how to rank in AI search and be the company it quotes.

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We tested 56,005 industrial homepages for speed. Most fail the three-second rule.
Research

We tested 56,005 industrial homepages for speed. Most fail the three-second rule.

We ran Google PageSpeed on 56,005 industrial homepages. Median score 59/100, and 70.5% take over three seconds to load. Here's what slow costs.

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The first thing a lukewarm referral sees usually isn't enough.
Your Buyers

The first thing a lukewarm referral sees usually isn't enough.

Your hot referrals close almost regardless of the website. Your lukewarm ones are the ones the site has to convert without help, and they are the ones you are quietly losing.

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Your business is a catalog. Your website is still a brochure.
Teardowns

Your business is a catalog. Your website is still a brochure.

If your team can describe twenty products in a discovery call and your site says "contact us for more," you are paying for the gap.

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Every quarter you put off the rebuild, the rebuild gets bigger
Making the Call

Every quarter you put off the rebuild, the rebuild gets bigger

Refresh-instead-of-rebuild looks cheaper in the moment. The cost gets paid later, with interest.

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What B2B buyers actually do between the referral and the call.
Your Buyers

What B2B buyers actually do between the referral and the call.

A specialized manufacturer thought referrals were enough. Then we asked what happens between the referral and the call.

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Your services page hasn't been updated in three years. The revenue you can't trace is leaking from there.
Teardowns

Your services page hasn't been updated in three years. The revenue you can't trace is leaking from there.

The services page on most established-business sites lags two or three years behind the actual business. The result: visitors don't see the work that drives the most revenue.

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How to read your own website the way a stranger does.
Making the Call

How to read your own website the way a stranger does.

The reason established-business owners miss obvious problems on their own site is the same reason no one notices the wear on their own front door. Here's how to get the outside perspective.

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Your website makes it surprisingly hard for someone to hire you
Teardowns

Your website makes it surprisingly hard for someone to hire you

You would be surprised how many established businesses make it genuinely difficult for an interested visitor to contact them. The problem is invisible from the inside.

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What changes when established businesses relaunch their website
Before & After

What changes when established businesses relaunch their website

The most surprising result after a relaunch has nothing to do with ad spend. It is the inbound calls from the same referral sources you have always had.

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Your website was built well, for a business that no longer exists.
Teardowns

Your website was built well, for a business that no longer exists.

How a website that was perfectly suited to your company ten years ago became the thing quietly working against you today.

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Your homepage doesn't say what you do, and you can't tell because you're inside it.
Teardowns

Your homepage doesn't say what you do, and you can't tell because you're inside it.

Why your homepage probably doesn't explain what your company does, and why you're the last person who would notice.

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Why your marketing team can't fix your website
Making the Call

Why your marketing team can't fix your website

When a small website change has been on the to-do list for two years, the problem is rarely effort. It is tooling. What to look for, and what to do about it.

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Your SEO budget is being spent on the wrong audience
Making the Call

Your SEO budget is being spent on the wrong audience

Six-figure B2B buyers do not pick vendors off page one. Where the SEO budget at established service firms tends to go wrong, and what to do about it.

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Your referrals are converting at 30%. Here's why your website is the reason.
Your Buyers

Your referrals are converting at 30%. Here's why your website is the reason.

Most established business owners I talk to think their referrals are converting at 70–80%. In our experience, it's closer to 30%. The reason isn't you. It's the website you've been ignoring.

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