Automation that finally matches how your business actually works.
We’ve been automating business processes for years. AI has made more of that work possible, but the hard part is still the same: understanding how your business actually runs, then building something that fits it instead of forcing your team to work around the tool.
Three ways to work with us.
Automation engagements usually start as one of these, and often shift shape as trust builds.
Fixed-scope build.
You have a defined automation or integration project. We scope, build, deploy, and hand off against the deadline you bring us.
Extended partnership.
We handle your automation and integration work on an ongoing basis as new needs emerge. When systems change, when teams scale, when new processes need to be automated, we’re already in the loop.
Launch plus retainer.
We build the initial automation, then stay on retainer to maintain it, extend it, and add new workflows as the business grows.
The automation work we do.
A representative sample. Most of our automation engagements fall into one of these shapes.
Workflow automation.
Zapier, Make, n8n, custom code, whatever fits the job. We build workflows that route documents, sync data between systems, trigger notifications, and handle the repetitive work that's currently eating your team's time. When off-the-shelf platforms can handle it, we use them. When they can't, we build custom.
Operational tools and internal systems.
Internal admin panels, task routing systems, custom dashboards, workflow interfaces. The tools your team uses every day that probably shouldn't be a spreadsheet anymore. We build these to fit your actual operations, not to force you into someone else's workflow model.
Systems integration and data pipelines.
CRMs talking to ERPs. Marketing platforms syncing to billing systems. Custom APIs connecting legacy tools to modern ones. We build the integration layer that makes your stack actually work together, including the error handling, retry logic, and monitoring that separates integration work that holds up from integration work that silently breaks.
AI-powered workflows.
LLMs integrated into document processing, content generation, classification, and decision-making inside automated flows. More on our AI implementation work below.
AI implementation.
Where AI actually fits, and where it doesn’t. We’ve implemented AI across document processing, internal tools, customer-facing workflows, and custom assistants. The work usually starts with a conversation about what AI can do for your specific operation, not with a predetermined “we ’ll add AI to this.”
LLM integration into existing workflows.
Connecting models like Claude, GPT, or open-source LLMs to processes you already run. Document summarization, classification, data extraction, content drafting, whatever fits the work. The goal is AI that makes your existing team faster, not AI that replaces steps you weren't questioning in the first place.
Retrieval-augmented generation (RAG) systems.
Giving AI access to your company's own knowledge, internal documentation, support content, product specifications, historical data, and building interfaces that let your team or your customers get specific answers from it. This is the difference between an AI that knows the internet and an AI that knows your business.
AI-powered document processing.
Automated intake, extraction, routing, and classification of documents that currently require human review. Particularly useful for operations-heavy businesses where document handling is a bottleneck.
Custom AI tools and internal assistants.
Internal tools with AI features built in from the start. Interfaces designed around AI-assisted workflows rather than retrofitted to include AI after the fact. The tools your team will actually use because they were designed for how your team actually works.
How we build.
Three things that shape how we approach automation and AI work.
We start by understanding how the work actually gets done.
Automation that doesn’t match your real process creates more friction than it removes. Before we build anything, we spend time understanding the actual workflow: who does what, where the exceptions happen, what the team does when the system breaks. The automation that comes out of that conversation fits instead of forcing.
We match the tools to the job.
Zapier for what Zapier handles well. Make for the multi-branch workflows that get ugly in Zapier. Custom code when the complexity justifies it. n8n for self-hosted, privacy-sensitive work. The stack isn’t the point; the outcome is. We recommend tools based on your operational needs, your team’s technical capability, and what you’ll need to maintain this after we’re gone.
We build automations your team can actually run.
The worst automation is the one that only the agency who built it understands. We document, we train, we hand off. Your team knows how to make changes, how to troubleshoot when something goes sideways, and how to extend the system as new needs emerge. You own the work, not the vendor.
In their own words.
How long does a typical automation project take?
How do you decide between Zapier, Make, custom code, or something else?
We've tried Zapier and hit a wall. Can you pick up where we left off?
How does AI fit into this? Do we need to be “AI-first” to work with you?
We're interested in AI but not sure where to start. Can you help us figure it out?
How do you handle data privacy and security with AI implementations?
Can our team manage the automations after you're done?
What kinds of businesses do you usually work with?
Other services.
Not quite what you're looking for? Here are the other ways we can help.
Marketing Websites
Positioning sites, product launches, and brand refreshes for companies whose current site has fallen behind.
Explore Marketing SitesWeb Applications
Custom product interfaces, internal tools, and customer portals built to scale.
Explore Web AppsE-commerce
E-commerce stores for merchants who've outgrown off-the-shelf templates.
Explore E-commerceAgency Partnership
White-label design and development for agencies that need senior execution without adding headcount.
Explore Agency PartnershipMobile Applications
Mobile apps for B2B teams that need internal tools, product extensions, or customer-facing apps.
Explore MobileSomething else in mind?
Most of our work starts with a conversation. Tell us what you’re trying to build. If it’s a fit, we’ll say so. If not, we’ll point you in the right direction.
Book Intro CallLet's build something together.
A 30-minute call. We'll listen, dig into the details, and tell you honestly whether we're the right partner, or point you to someone who is.
Book Intro Call ↗