Nick Baudoin

Nick Baudoin.

Founder & President

Nick founded Alkali in 2015. He works with B2B companies, enterprise brands, and agencies who need a development partner they can rely on, not one they have to babysit. The teams Alkali has shipped for include 1Password, iHeart, Pernod Ricard, and UCLA.

Posts by Nick Baudoin

The first thing a lukewarm referral sees usually isn't enough.
Your Buyers

The first thing a lukewarm referral sees usually isn't enough.

Your hot referrals close almost regardless of the website. Your lukewarm ones are the ones the site has to convert without help, and they are the ones you are quietly losing.

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Your business is a catalog. Your website is still a brochure.
Teardowns

Your business is a catalog. Your website is still a brochure.

If your team can describe twenty products in a discovery call and your site says "contact us for more," you are paying for the gap.

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Every quarter you put off the rebuild, the rebuild gets bigger
Making the Call

Every quarter you put off the rebuild, the rebuild gets bigger

Refresh-instead-of-rebuild looks cheaper in the moment. The cost gets paid later, with interest.

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What B2B buyers actually do between the referral and the call.
Your Buyers

What B2B buyers actually do between the referral and the call.

A specialized manufacturer thought referrals were enough. Then we asked what happens between the referral and the call.

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Your services page hasn't been updated in three years. The revenue you can't trace is leaking from there.
Teardowns

Your services page hasn't been updated in three years. The revenue you can't trace is leaking from there.

The services page on most established-business sites lags two or three years behind the actual business. The result: visitors don't see the work that drives the most revenue.

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How to read your own website the way a stranger does.
Making the Call

How to read your own website the way a stranger does.

The reason established-business owners miss obvious problems on their own site is the same reason no one notices the wear on their own front door. Here's how to get the outside perspective.

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Your website makes it surprisingly hard for someone to hire you
Teardowns

Your website makes it surprisingly hard for someone to hire you

You would be surprised how many established businesses make it genuinely difficult for an interested visitor to contact them. The problem is invisible from the inside.

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What changes when established businesses relaunch their website
Before & After

What changes when established businesses relaunch their website

The most surprising result after a relaunch has nothing to do with ad spend. It is the inbound calls from the same referral sources you have always had.

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Your website was built well, for a business that no longer exists.
Teardowns

Your website was built well, for a business that no longer exists.

How a website that was perfectly suited to your company ten years ago became the thing quietly working against you today.

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Your homepage doesn't say what you do, and you can't tell because you're inside it.
Teardowns

Your homepage doesn't say what you do, and you can't tell because you're inside it.

Why your homepage probably doesn't explain what your company does, and why you're the last person who would notice.

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Why your marketing team can't fix your website
Making the Call

Why your marketing team can't fix your website

When a small website change has been on the to-do list for two years, the problem is rarely effort. It is tooling. What to look for, and what to do about it.

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Your SEO budget is being spent on the wrong audience
Making the Call

Your SEO budget is being spent on the wrong audience

Six-figure B2B buyers do not pick vendors off page one. Where the SEO budget at established service firms tends to go wrong, and what to do about it.

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Your referrals are converting at 30%. Here's why your website is the reason.
Your Buyers

Your referrals are converting at 30%. Here's why your website is the reason.

Most established business owners I talk to think their referrals are converting at 70–80%. In our experience, it's closer to 30%. The reason isn't you. It's the website you've been ignoring.

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