Website audit

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Definition

A website audit is a structured review of how a site actually performs: speed, clarity of message, conversion paths, mobile experience, and search visibility, resulting in a list of specific problems and fixes.

In practice

The useful kind is concrete. Not "improve your branding," but "your homepage takes 6 seconds to paint, your hero doesn't say what you make, and your quote form asks for 14 fields." Owners are usually the last to see these problems, because you can't read your own website the way a stranger does.

A thorough audit looks at five things, in roughly this order of impact: speed (does meaningful content appear in under three seconds), message (can a stranger tell what you do and why you in one screen), conversion path (how many clicks and fields between a buyer and a quote), mobile experience (because most buyers arrive on a phone), and search and AI visibility (whether you show up when someone looks). A report that only covers design has skipped the parts that move revenue.

Comparison against peers helps separate real problems from cosmetic ones, so a good audit can say "you're slower than most of your competitors" instead of "your site feels slow." If you'd rather see the fixes than read about them, that's what our complimentary homepage mockup is for.

You can run a rough version yourself in an afternoon. Load your homepage on your phone and time it. Show it to someone who doesn't know your business for five seconds and ask what you do. Then, from that homepage, try to request a quote and count the clicks. Those three checks surface most of what a paid audit would, and they tend to sting more coming from a stranger than a report.

Common questions

What does a website audit cost?

Anywhere from complimentary to several thousand dollars depending on depth. Ours takes the form of a rebuilt homepage mockup: instead of a report describing problems, you see your own site with the problems fixed. It's complimentary and yours to keep either way.

What should a website audit include?

At minimum: page speed measured on a real phone, a plain-language read of whether the message is clear, the conversion path from landing to quote, mobile usability, and search and AI visibility, each with specific findings and fixes. Avoid audits that stop at aesthetics; the expensive problems are usually speed, message, and the quote path.

How is a website audit different from an SEO audit?

An SEO audit focuses on search visibility: rankings, keywords, technical crawlability. A website audit is broader; search is one dimension alongside speed, message clarity, and conversion. For a B2B company the conversion and message problems often cost more than the ranking ones, so a search-only audit can miss the bigger leaks.

Do I need an audit before a redesign?

It helps, because it tells you what's actually broken so the rebuild fixes the right things instead of just restyling. But if the site clearly describes a business you've outgrown, the audit and the [redesign decision](/glossary/website-redesign-vs-refresh/) collapse into one conversation.

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